Privacy Policy

Introduction

The privacy of our website users is very important to us, and we make every effort to ensure that it is protected. These policies explain how we use your personal information.

By agreeing to the use of cookies on your first visit to our website, in accordance with the provisions of these Rules, you give us permission to use cookies on each of your subsequent visits.

Collection of personal data

The following types of personal data are subject to collection, storage and use:
 • Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
 • Information about your visits to and use of this website, including referral sources, length of visits, pages viewed and site navigation paths;
 • Information about your email address that you used to register on our website;
 • Information you entered when creating a profile on our website;
 • Information, such as your name and email address, that you provide when you subscribe to our mailings and/or newsletters;
 • Information you entered while using our website services;
 • Information that is generated when you use our website, including information about the time, frequency and conditions of your use;
 • Information relating to any of your purchases, services used or transactions you have made through our website, including your name, address, telephone number, email address;
 • Information contained in any communications you send to us by email or via our website, including message content and metadata;
 • Any other personal information you have sent to us.

Before disclosing a third party’s personal information to us, you must obtain that person’s consent both to the disclosure and to the processing of that information in accordance with these rules.

Use of Your Personal Information

The personal information you provide to us through our website will be used for the purposes specified in these policies or on the relevant pages of the website. We may use your personal information for the following purposes:
 • administering our website and business;
 • personalizing our website for you;
 • providing you with the opportunity to use the services available on our website;
 • sending you products purchased through our website;
 • providing you with services purchased through our website;
 • sending you messages, bills and payment reminders, and receiving payments from you;
 • sending you non-marketing commercial messages;
 • sending you email communications that you have specifically requested;
 • sending you e-mails if you have ordered them (you can tell us at any time that you no longer wish to receive e-mails from us);
 • sending you marketing communications about our business activities or the business activities of carefully selected third-party companies that we think may be of interest to you, by posting or, if you have specifically consented to this, by sending email or through the use of similar technologies (you can tell us at any time that you no longer wish to receive marketing communications);
 • providing third-party companies with statistical information about our users (however, these third-party companies will not be able to identify any individual user from this data);
 • dealing with inquiries and complaints made by you or about you and relating to our website;
 • in order to ensure the security of our site and prevent fraud;
 • in order to verify compliance with the terms and conditions governing the use of our website (including monitoring of private messages sent through the private message service of our website);
 • for other purposes.

If you have provided personal information for publication on our website, we will publish it. Otherwise, we will use this information in accordance with the license you have granted us.

Your privacy settings may be used to restrict the publication of your personal data on our website, and may be adjusted through the website’s privacy controls.

Without your express consent, we will not share your personal information with any third-party company for direct marketing use by that or any other third-party company.

Disclosure of personal information

We reserve the right to disclose your personal information to any of our employees, managers, policyholders, professional advisors, agents, suppliers or subcontractors, to the extent and for the purposes set forth in these policies.

We reserve the right to disclose your personal information to any member of our group of companies (this includes our subsidiaries, our ultimate holding company and all of its subsidiaries) to the extent and for the purposes set out in these policies.

We reserve the right to disclose your personal information:
 • in those cases in which the law requires us to do so;
 • in connection with any current or future legal proceedings;
 • in order to establish, exercise or protect our legal rights (including providing information to other parties to prevent fraud or reduce credit risks).

We will not disclose your personal information to third parties, except for the cases specified in these rules.

Preservation of personal information

This section establishes the rules and procedures of the company regarding the preservation of personal information. These rules and procedures are intended to ensure that we comply with our legal obligations to retain and delete personal information.

Personal information that we process for a specific purpose or purposes must not be retained for longer than is necessary to achieve that purpose or those purposes.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) that contain personal information:
 • in those cases in which the law requires us to do so;
 • in order to establish, exercise or protect our legal rights (including providing information to other parties to prevent fraud or reduce credit risks).

Protection of your personal information

We will take adequate technical and organizational measures to prevent the loss, unlawful use or falsification of your personal information.

All personal information provided by you will be stored on our secure (both password and firewall) servers.

All electronic financial transactions made using our site will be protected by data encryption technology.

You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the World Wide Web.

You are solely responsible for keeping your password to access our website confidential. We will never ask for your password (except when you try to log in to your account on our site).

Changes and Amendments

We reserve the right to periodically make changes and amendments to these rules, and to publish their new version on our website. You should check this web page periodically to make sure you understand the changes made to these rules. We may also notify you of changes to these policies by sending you an email or through our site’s private messaging system.

Update information

Please notify us in a timely manner if your personal information we hold needs to be updated or corrected.

Cookie files

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. Subsequently, the identifier is sent back to the server each time the browser requests a web page from the server. Cookies can be either “permanent” or “session”: permanent will be stored by the browser and will be valid until the expiration date, unless deleted by the user in advance; “session” ones, on the contrary, will be deleted after the end of the session with the site or after closing the browser. Cookies usually do not contain any information that identifies the user. However, your personal information that we have may be linked to information stored and obtained from cookies. We use both persistent and session cookies on our website.

Most browsers give you the option to refuse the use of cookies, for example:

in Internet Explorer (version 10), you can block using the cookie management settings available in the menu “Tools” – “Internet Options” – “Privacy” – “Advanced” (“Tools,” “Internet Options,” “Privacy,” “Advanced”);

in Firefox (version 24), you can block all cookies by clicking Tools – Options – Privacy: in the drop-down menu, select Use custom log settings and uncheck Accept cookies from sites;

In Chrome (version 29), you can block all cookies by going to Settings and Controls and selecting Settings > Show advanced settings and Content settings, then selecting Prevent sites from sending any data under Cookies.

Blocking all cookies will have negative consequences on the usability of the website. If you block cookies, you may not be able to use many features of our website.

You can delete cookies that are already stored on your computer, for example:

in Internet Explorer (version 10), you must delete cookies manually (see http://support.microsoft.com/kb/278835 for instructions on how to do this);

in Firefox (version 24), cookies can be deleted by going to the menu “Tools” – “Options” – “Privacy”: in the drop-down menu, select the item “Use custom log settings”, click “Show Cookies” and then – “Delete all Cookies”;

In Chrome (version 29), you can delete all cookies by going to the Settings & Controls menu, selecting Settings > Show advanced settings, and Clear Browsing Data, then selecting Delete cookies and other site data and plugins.

Deleting cookies will have negative effects on the usability of many websites.